Privacy Policy & Terms of Use

Privacy Policy & Website Legal Information

Last Updated: July 2026

Debt Settlement Partners is committed to protecting your personal information and maintaining transparency regarding how information is collected, used and stored. By accessing this website or submitting your information through any of our online forms, you agree to the policies contained on this page.

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Contents

1. Terms and Conditions
2. Privacy Policy (POPIA)
3. Information We Collect
4. How We Use Your Information
5. Disclosure of Information
6. Cookie Policy
7. Website Disclaimer
8. Your Rights
9. Consent Notice
10. Contact Information

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1. Terms & Conditions

1.1 Acceptance of these Terms

By accessing or using the Debt Settlement Partners website, you acknowledge that you have read, understood and accepted these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue using this website.

1.2 About Debt Settlement Partners

Debt Settlement Partners provides information, administrative assistance and debt settlement support to South African consumers seeking solutions to financial difficulties. Information available on this website is intended for general informational purposes and should not be regarded as financial, legal or investment advice.

1.3 Eligibility

By using this website you confirm that:

• You are at least 18 years old.
• You are legally capable of entering agreements.
• All information submitted is true and accurate.
• You are submitting your own personal information or have authority to do so.

1.4 Acceptable Use

You agree not to:

• Provide false or misleading information.
• Attempt to gain unauthorized access to our systems.
• Upload malicious software.
• Use this website for unlawful purposes.
• Interfere with the security or operation of this website.

1.5 No Guarantee

Debt Settlement Partners cannot guarantee specific financial outcomes, credit score improvements, debt reductions or creditor acceptance. Each person's financial situation is unique and outcomes depend on numerous factors outside our control.

1.6 Intellectual Property

All website content including logos, graphics, text, branding, images and layouts remain the property of Debt Settlement Partners unless otherwise stated. You may not reproduce, copy or distribute any content without written permission.

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2. Privacy Policy (POPIA)

Debt Settlement Partners respects your privacy and processes personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

What Personal Information We Collect

• Full name
• South African ID Number
• Email address
• Telephone number
• Financial information voluntarily provided
• Information submitted through website forms
• Website usage data
• Device and browser information
• Cookies and analytics information

How We Collect Information

Information may be collected when you:

• Complete an online enquiry form.
• Contact us by telephone.
• Send us an email.
• Communicate through WhatsApp.
• Browse our website.

Purpose of Collecting Information

Your information may be used to:

• Respond to enquiries.
• Assess potential debt settlement solutions.
• Communicate regarding your enquiry.
• Improve customer service.
• Comply with legal obligations.
• Maintain business records.
• Prevent fraud.

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3. Disclosure of Information

Debt Settlement Partners does not sell your personal information. Information may only be shared where necessary to provide services, meet legal obligations or where you have given consent.

Information may be disclosed to:

• Professional service providers.
• Creditors where applicable.
• Legal representatives.
• Technology providers.
• Government authorities where legally required.

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4. Cookie Policy

Debt Settlement Partners uses cookies and similar technologies to improve your browsing experience, understand website traffic and enhance our online services.

Cookies may collect anonymous information such as:

• Browser type
• Device information
• Pages visited
• Time spent on pages
• Website performance statistics

You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain website features.

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5. Website Disclaimer

The information provided on this website is intended for general informational purposes only.

Debt Settlement Partners makes every effort to ensure information is accurate and up to date, however we make no warranties or representations regarding the completeness, reliability or accuracy of any content.

Nothing contained on this website constitutes legal advice, financial advice, tax advice or credit advice.

Any financial decisions should be made only after obtaining advice appropriate to your individual circumstances.

Debt Settlement Partners shall not be held liable for any direct, indirect or consequential damages arising from the use of this website.

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6. Your Rights

In accordance with POPIA you have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion where legally permitted.
• Withdraw consent where applicable.
• Object to certain processing activities.
• Lodge a complaint with the Information Regulator.

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7. Website & Contact Form Consent

By submitting any enquiry through this website, you confirm that:

• The information you provide is true and accurate.
• You voluntarily provide your personal information.
• You consent to Debt Settlement Partners contacting you by telephone, email, SMS or WhatsApp.
• You understand your information will be processed in accordance with POPIA.
• You acknowledge that submitting an enquiry does not create a contractual relationship.

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8. Contact Information

If you have any questions regarding this Privacy Policy or how your information is processed, please contact us.